Terms and Conditions for Coco

1. Operator and Contact Information

Coco is operated by:

Marco Santonocito
Italian individual company (ditta individuale)
Pordenone, Italy
Email: support@cocomusic.app
Privacy inquiries: privacy@cocomusic.app

Throughout these Terms, “we”, “us”, or “Coco” refer to Marco Santonocito.

2. Eligibility and Minors

Coco is available to users of all ages.

If you are under the age of majority in your country of residence, you may use the Service only with the consent of a parent or legal guardian. By creating an account, you represent that such consent has been obtained where required.

3. Description of the Service

Coco is a music ear-training application that provides interactive listening exercises, performance feedback, progress tracking, and educational insights.

The Service is intended for personal, educational, and self-training use only.

4. Account Registration

To use Coco, you must create an account. You agree to:

• Provide accurate and current information
• Keep your login credentials secure
• Be responsible for all activity under your account

You may not share your account or use another person’s account without authorization.

5. Subscriptions and Payments

5.1 Freemium Model

Coco operates on a freemium model. Some features are available for free, while others require a paid subscription.

5.2 Payment Processing

All payments, subscriptions, renewals, cancellations, and refunds are handled exclusively by:

• Apple App Store
• Google Play Store

We do not process or store payment card or billing information.

5.3 Refunds and Cancellations

Refunds and subscription management are subject solely to the policies of Apple or Google. We cannot issue refunds directly.

6. No User-Generated Public Content

Coco does not include public or shared user-generated content. All user data, training activity, and performance metrics are private and associated only with your account.

7. Acceptable Use

You agree not to:

• Use the Service for unlawful purposes
• Attempt to reverse engineer, copy, or resell the app
• Interfere with the app’s security or infrastructure
• Abuse, overload, or disrupt the Service

We reserve the right to suspend or terminate accounts that violate these Terms.

8. Educational and Professional Disclaimer

Coco is provided for educational and self-training purposes only.

The Service:

• Is not medical, therapeutic, or diagnostic
• Is not a substitute for professional music education, instruction, or assessment
• Does not provide professional advice of any kind

You use Coco at your own discretion and responsibility.

9. No Guarantees of Results

Coco does not guarantee:

• Musical improvement
• Skill acquisition
• Perfect pitch development
• Any specific training outcome

Results vary depending on individual effort, consistency, background, and other factors.

10. Availability and Changes to the Service

We may modify, update, suspend, or discontinue parts of the Service at any time, including features, content, or availability.

We do not guarantee uninterrupted or error-free operation.

11. Intellectual Property

All content, software, design, audio, and trademarks associated with Coco are owned by or licensed to Marco Santonocito.

You are granted a limited, non-exclusive, non-transferable license to use the Service for personal use only.

12. Limitation of Liability

To the maximum extent permitted by law:

• The Service is provided “as is” and “as available”
• We are not liable for indirect, incidental, consequential, or special damages
• We are not responsible for loss of data, loss of progress, or loss of opportunity

Nothing in these Terms limits liability where such limitation is not permitted under applicable consumer protection laws.

13. Account Termination

You may delete your account at any time via the app or by contacting privacy@cocomusic.app.

We may suspend or terminate access if you violate these Terms or applicable laws.

14. Privacy

Your use of Coco is also governed by our Privacy Policy, which explains how we collect and process personal data in accordance with GDPR and other applicable laws.

15. Governing Law and Jurisdiction

These Terms are governed by Italian law.

Any dispute arising out of or in connection with the Service shall fall under the exclusive jurisdiction of the courts of Pordenone, Italy, unless mandatory consumer laws provide otherwise.

16. Changes to These Terms

We may update these Terms from time to time. Changes will be communicated through the app or other appropriate means.

Continued use of the Service after changes become effective constitutes acceptance of the updated Terms.

17. Contact

For questions about these Terms, contact: support@cocomusic.app or privacy@cocomusic.app.